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Shipment support

Answers for every active mile.

Need help with a freight request or an active TruckNex shipment? Contact our team with the details we need to identify the load and respond.

Before you contact us

Have the shipment details ready.

Providing a few accurate details helps our team find the correct shipment and give you a useful update faster.

01

Identify the shipment

Share the TruckNex reference or load number if one was provided.

02

Confirm the locations

Include the pickup and delivery cities and the scheduled date.

03

Explain the request

Tell us whether you need scheduling, delivery or documentation support.

Looking for a driver job?

Shipment support is for freight-related questions. Driver applicants can review current positions and start from the careers page.

View driver opportunities

We are hiring drivers

Your next route starts here.

Review current CDL-A positions, weekly pay and requirements, then submit a quick application.

View open positions